Refund Policy

Originally effective June 19, 2026 · Last updated October 21, 2026

This Refund Policy forms part of, and is incorporated by reference into, the Bricked Up Systems Terms of Service. Capitalized terms not defined herein have the meanings given in the Terms of Service. By submitting payment for any Services, you acknowledge that you have read, understood and agree to this Refund Policy.

1. All Sales Are Final

ALL FEES AND PAYMENTS MADE TO THE COMPANY ARE FINAL, FULLY EARNED UPON PAYMENT AND NON-REFUNDABLE, IN WHOLE OR IN PART, UNDER ANY CIRCUMSTANCES, to the maximum extent permitted by applicable law. This applies to recurring plan fees, add-ons, upgrades, setup fees, one-time services and Website Buyout fees, regardless of the billing interval selected.

2. Immediate Commencement of Services

The Company begins work on your account, website and system immediately upon receipt of payment and incurs costs, including labor, software, hosting, telecommunications and registration costs, from that moment. By submitting payment, you expressly request immediate commencement of the Services and acknowledge that, once performance has begun, any right to cancel for a refund is waived to the fullest extent permitted by applicable law.

3. Circumstances That Do Not Qualify for a Refund

Without limiting Section 1, no refund, credit, proration, extension or reversal will be issued for any of the following:

• Partial, unused or remaining time in any billing period, including following cancellation.
• Failure or delay in completing the onboarding form or providing information, materials, approvals or account access.
• Failure to attend, reschedule or complete an onboarding, launch or training call.
• Non-use, under-use or abandonment of the Services, the website or the application.
• Dissatisfaction with design, layout, wording, images or features, including where the Company has followed its standard build process.
• Failure to achieve any anticipated number of leads, calls, booked jobs, reviews, search engine or AI rankings, revenue or other results.
• Changes in your business, budget, plans or circumstances.
• Outages, delays or changes at third-party providers, carriers or platforms.
• Suspension or termination of the Services due to non-payment, breach of the Terms of Service, or a chargeback or payment dispute.

4. Billing Questions

If you believe you were charged in error, you must notify the Company in writing at onboard@brickedupsystems.com within seven (7) days of the charge, including the date, amount and last four digits of the card charged. The Company will review the request in good faith. Any correction of a verified billing error is made at the Company's sole discretion and does not constitute a waiver of this policy.

5. Chargebacks and Payment Disputes

You agree to contact the Company and make a good-faith effort to resolve any billing concern before initiating a chargeback, reversal or dispute with your bank, card issuer or payment provider. A chargeback or dispute of a charge authorized under the Terms of Service constitutes a material breach and an immediate request to cancel, and the Company may suspend or terminate all Services without further notice. The Company may submit the Terms of Service, this Refund Policy, your acceptance and purchase records, onboarding submissions, communications, call and meeting recordings, access logs, screenshots and any other evidence of performance to contest the dispute. You shall remain liable for all amounts reversed, together with chargeback fees, collection costs and reasonable attorneys' fees incurred by the Company.

6. Changes to This Policy

The Company may amend this Refund Policy at any time by posting the revised policy on this website and updating the date above. Amendments become effective upon posting.

7. Contact

Questions regarding this Refund Policy shall be directed to onboard@brickedupsystems.com.