Cancellation Policy

Originally effective June 19, 2026 · Last updated October 21, 2026

This Cancellation Policy forms part of, and is incorporated by reference into, the Bricked Up Systems Terms of Service. Capitalized terms not defined herein have the meanings given in the Terms of Service.

1. No Long-Term Contract

Plans are billed in advance for the billing period you select and continue automatically until cancelled. A “monthly” billing period is four (4) weeks, a quarterly period is twelve (12) weeks, a semi-annual period is twenty-four (24) weeks and an annual period is fifty-two (52) weeks, as defined in the Terms of Service. There is no minimum term, and you may cancel at any time in accordance with this policy.

2. How to Cancel

To cancel, you must send a written cancellation request to onboard@brickedupsystems.com from the email address on your account, or from another verifiable contact on file, stating your business name and your intent to cancel. Cancellation requests are not effective until received by the Company. Requests made by any other means, including by text message, voicemail, social media, review sites, verbal statements to a representative, or by disputing a charge, do not constitute valid notice of cancellation unless confirmed in writing by the Company.

To avoid the next recurring charge, your request must be received before your next billing date. Requests received on or after a billing date take effect at the end of the billing period that has just begun, and the charge for that period is non-refundable.

The Company may contact you to confirm your request and to understand your reason for cancelling. Your cancellation will be processed whether or not you participate in such a conversation.

3. When Cancellation Takes Effect

Cancellation takes effect at the end of your then-current paid billing period. The Services remain available until that date. No partial refunds, credits or prorations are issued for the remainder of the period, in accordance with the Refund Policy.

4. What Happens After Cancellation

When cancellation takes effect, your website will be taken offline, and your tracking telephone number, messaging features, review and referral tools, application access and all other Services will be deactivated. The Company may thereafter delete your website, account data, conversations and recordings and release your tracking number, without liability, except as required by law or as provided in Section 5. You are responsible for exporting any information you wish to keep before cancellation takes effect.

5. Website Buyout

Upon cancellation, you may elect to purchase a copy of your website for a one-time, non-refundable fee of five hundred U.S. dollars ($500.00), provided that your account has been paid in full with no outstanding balance. Buyout requests must be made in writing before or within fourteen (14) days after cancellation takes effect. Upon receipt of the fee, the Company will deliver a copy of your website's files and content and reasonably assist in transferring any domain registered on your behalf. The Buyout includes website files and content only; the Company's platform, software, templates, automations, messaging tools, tracking number and application are not included. Following a Buyout, you are solely responsible for hosting and maintaining the website.

6. Cancellation by the Company

The Company may suspend or cancel your account as provided in the Terms of Service, including where a payment remains unresolved for forty-eight (48) hours (suspension) or fourteen (14) days (cancellation), upon any chargeback or payment dispute, or upon any breach of the Terms of Service. Cancellation by the Company for any of these reasons does not entitle you to a refund.

7. Outstanding Balances

Cancellation does not relieve you of any obligation to pay amounts that accrued before cancellation took effect, including past-due fees, add-on fees and any amounts reversed through a chargeback.

8. Changes to This Policy

The Company may amend this Cancellation Policy at any time by posting the revised policy on this website and updating the date above. Amendments become effective upon posting.

9. Contact

Cancellation requests and questions regarding this policy shall be directed to onboard@brickedupsystems.com.